Yesterday the City of Boston launched its new website, Boston.gov, on Drupal. Not only is Boston a city well-known around the world, it has also become my home over the past 9 years. That makes it extra exciting to see the city of Boston use Drupal.
As a company headquartered in Boston, I'm also extremely proud to have Acquia involved with Boston.gov. The site is hosted on Acquia Cloud, and Acquia led a lot of the architecture, development and coordination. I remember pitching the project in the basement of Boston's City Hall, so seeing the site launched less than a year later is quite exciting.
The project was a big undertaking as the old website was 10 years old and running on Tridion. The city's digital team, Acquia, IDEO, Genuine Interactive, and others all worked together to reimagine how a government can serve its citizens better digitally. It was an ambitious project as the whole website was redesigned from scratch in 11 months; from creating a new identity, to interviewing citizens, to building, testing and launching the new site.
Along the way, the project relied heavily on feedback from a wide variety of residents. The openness and transparency of the whole process was refreshing. Even today, the city made its roadmap public at http://roadmap.boston.gov and is actively encouraging citizens to submit suggestions. This open process is one of the many reasons why I think Drupal is such a good fit for Boston.gov.
More than 20,000 web pages and one million words were rewritten in a more human tone to make the site easier to understand and navigate. For example, rather than organize information primarily by department (as is often the case with government websites), the new site is designed around how residents think about an issue, such as moving, starting a business or owning a car. Content is authored, maintained, and updated by more than 20 content authors across 120 city departments and initiatives.
The new Boston.gov is absolutely beautiful, welcoming and usable. And, like any great technology endeavor, it will never stop improving. The City of Boston has only just begun its journey with Boston.gov - I’m excited see how it grows and evolves in the years to come. Go Boston!
The Gotthard Base Tunnel, under construction for the last 17 years, was officially opened last week. This is the world's longest and deepest railroad tunnel, spanning 57 kilometers from Erstfeld to Bolio, Switzerland, underneath the Swiss Alps. To celebrate its opening, Switzerland also launched a multi-lingual multimedia website to celebrate the project's completion. I was excited to see they chose to build their site on Drupal 8! The site is a fitting digital tribute to an incredible project and launch event. Congratulations to the Gotthard Base Tunnel team!
The web has done wonders to make government more accessible to its citizens. Take the State of New York; NY.gov is a perfect example of taking a people-centric approach to digital government. The site lets people easily access state government news and services, including real-time public transit updates, employment resources, healthcare information, and more.
One year ago, The State of New York redesigned and relaunched their website on Drupal in partnership with Code and Theory and Acquia. Today, one year later, they’ve nearly tripled the audience to more than 6 million users. The most-visited part of the site is the services section, which aligns well with the governor’s priority to provide better customer service to state residents. Annual pageviews have quadrupled since launch to a record high of more than 17 million and mobile usage has increased 275 percent.
For more details, check out the press release that the State of New York published today.
One of the world's most trafficked websites, with more than 100 million unique visitors every month and more than 20 million different pages of content, is now using Drupal. Weather.com is a top 20 U.S. site according to comScore. As far as I know, this is currently the biggest Drupal site in the world.
Weather.com has been an active Drupal user for the past 18 months; it started with a content creation workflow on Drupal to help its editorial team publish content to its existing website faster. With Drupal, Weather.com was able to dramatically reduce the number of steps that was required to publish content from 14 to just a few. Speed is essential in reporting the weather, and Drupal's content workflow provided much-needed velocity. The success of that initial project is what led to this week's migration of Weather.com from Percussion to Drupal.
The company has moved the entire website to Acquia Cloud, giving the site a resilient platform that can withstand sudden onslaughts of demand as unpredictable as the weather itself. As we learned from our work with New York City's MTA during Superstorm Sandy in 2012, “weather-proofing” the delivery of critical information to insure the public stays informed during catastrophic events is really important and can help save lives.
Very exciting news from the White House today.
Last night President Obama fulfilled his promise to release the code behind "We the People", a Drupal-based application that enables the American people to directly petition the President of the United States on issues they care most about. The release follows a commitment the President made to the United Nations to share the technology behind this platform “so any government in the world can enable its citizens to do the same".
In October of 2009, WhiteHouse.gov was relaunched on Drupal. Two years later, the White House launched We the People on Drupal, a big step forward for Open Government. While governments haven't traditionally recognized the importance of the grassroots, word of mouth organizing that thrives on the Internet, We the People encourages grassroots citizen engagement.
Even more exciting is that if you are an Open Source developer, you can get involved with improving how your government actually works. Needless to say, I'm thrilled to see Open Source and Drupal changing the world in a positive, powerful way.
The newly released code is packaged as a Drupal install profile. The profile is currently tailored to the White House's website but every Github member can issue pull requests to make it more generally useful. The Petition install profile can be cloned, forked or downloaded from the White House's Github repository.