I've been writing a lot about what I believe is important for the future of Drupal, but now it is your turn. After every major release of Drupal I do a "product management survey" to get your ideas and data on what to focus on for future releases of Drupal (8.x/9).
The last time we had such a survey was after the release of Drupal 7, six months into the development of Drupal 8. I presented the results at DrupalCon London in 2011. The results informed the Drupal community at large, but were also the basis for defining initiatives for Drupal 8. This time around, I'm hoping for similar impact, but also some higher-level strategic thinking about how Drupal should respond to various market trends.
It shouldn't take more than 10-15 minutes to fill out the survey. We'd like to hear from everyone who cares about Drupal: content managers, site owners, site builders, module developers, front-end developers, people selling and marketing Drupal, etc. Whether you are a Drupal expert or just getting started with Drupal, every voice counts! Best of all, with Drupal 8's new 6-month release cycle, we can act on the results of this survey much sooner than in the past.
I will be presenting the results during my DrupalCon New Orleans keynote (the video recording of the keynote, the presentation slides and the survey results will be downloadable on my blog after). Please tell us what you think about Drupal; your feedback will shape future versions of Drupal.
At DrupalCon Mumbai I sat down for several hours with the Drupal team at Pfizer to understand the work they have been doing on improving Drupal content management features. They built a set of foundational modules that help advance Drupal's content workflow capabilities; from content staging, to multi-site content staging, to better auditability, offline support, and several key user experience improvements like full-site preview, and more. In this post, I want to point a spotlight on some of Pfizer's modules, and kick-off an initial discussion around the usefulness of including some of these features in core.
Before jumping to the technical details, let's talk a bit more about the problems these modules are solving.
All these use cases share a few key traits:
Much of this started as a single module: Deploy. The Deploy module was first created by Greg Dunlap for Drupal 6 in 2008 for a customer of Palantir. In 2012, Greg handed over maintainership to Dick Olsson. Dick continued to improve Deploy module for Al Jazeera while working at Node One. Later, Dave Hall created a second Drupal 7 version which more significant improvements based on feedback from different users. Today, both Dick and Dave work for Pfizer and have continued to include lessons learned in the Drupal 8 version of the module. After years of experience working on Deploy module and various redesigns, the team has extracted the functionality in a set of modules:
This module does three things: (1) it adds revision support for all content entities in Drupal, not just nodes and block content as provided by core, and (2) it introduces the concept of parent revisions so you can create different branches of your content or site, and (3) it keeps track of conflicts in the revision tree (e.g. when two revisions share the same parent). Many of these features complement the ongoing improvements to Drupal's Entity API.
Built on top of Multiversion module, this lightweight module reads revision information stored by Multiversion, and uses that to determine what revisions are missing from a given location and lets you replicate content between a source and a target location. The next two modules, Workspace and RELAXed Web Services depend on replication module.
This module enables single site content staging and full-site previews. The UI lets you create workspaces and switch between them. With Replication module different workspaces on the same site can behave like different editorial environments.
This module facilitates cross-site content staging. It provides a more extensive REST API for Drupal with support for UUIDs, translations, file attachments and parent revisions — all important to solve unique challenges with content staging (e.g. UUID and revision information is needed to resolve merge conflicts). The RELAXed Web Services module extends the Replication module and makes it possible to replicate content from local workspaces to workspaces on remote sites using this API.
In short, Multiversion provides the "storage plumbing", whereas Replication, Workspace, and RELAXed Web Services, provide the "transport plumbing".
Historically Deploy module has taken care of everything from bottom to top related to content staging. But for Drupal 8 Deploy has been rewritten to just provide a UI on-top of the Workspace and Replication modules. This UI lets you manage content deployments between workspaces on a single site, or between workspaces across sites (if used together with RELAXed Web Services module). The maintainers of the Deploy module have put together a marketing site with more details on what it does: http://www.drupaldeploy.org.
To handle use case #5 (content recovery) the Trash module was implemented to restore entities marked as deleted. Much like a desktop trash or recycle bin, the module displays all entities from all supported content types where the default revision is flagged as deleted. Restoring creates a newer revision, which is not flagged as deleted.
Drupal 8.0 core packed many great improvements, but we didn't focus much on advancing Drupal's content workflow capabilities. As we think about Drupal 8.x and beyond, it might be good to move some of our focus to features like content staging, better audit-ability, off-line support, full-site preview, and more. If you are a content manager, I'd love to hear what you think about better supporting some or all of these use cases. And if you are a developer, I encourage you to take a look at these modules, try them out and let us know what you think.
The authoring experience improvements we made in Drupal 8 appear to be well-received, but that doesn't mean we are done. With semantic versioning in Drupal 8, we can now make more UX changes in follow-up releases of Drupal 8. So now is a good time to start moving Drupal's user experience forward.
The goal of this post is to advance the conversation we started over a month ago in a blog post talking about the concept of turning Drupal outside-in. In today's blog post, we'll show concrete examples of how we could make site building in Drupal easier by embracing the concept of outside-in. We hope to provide inspiration to designers, core contributors and module maintainers for how we can improve the user experience of Drupal 8.2 and beyond.
In Drupal you often have to build things from the ground up. If you want to make a list of events you need to wade through 20 different menu options to a user interface with configuration options like "boolean" and "float", build a content type, content, and then a view. Essentially you need to understand everything before you can build anything.
In an "outside-in" experience – or what Kevin OLeary (Director of Design on my team at Acquia) calls Literal UI – you can click anything on the page, edit its configuration in-place, and watch it take effect immediately.
Over the past few years Drupal has adopted a more outside-in approach, the most obvious example being Drupal 8's in-place editing. It enables you to edit what you see with an uninterrupted workflow, faster preview, and removes the need to visit the administration backend before you can start editing.
To evaluate how outside-in can be applied more broadly in order to make Drupal easier to use, Kevin created a few animated gifs.
Editing menu options in Drupal has already become more outside-in with contextual links. The contextual links take away some of the guesswork of finding the proper administration UI, but once you arrive at the configuration page there is still a lot of stuff to take in, only some of which is relevant to this task.
Anyone familiar with Drupal will recognize the pattern above; you go to an administration UI, make some changes, than you go back to the page to see if it worked. This context switching creates what UX people call "cognitive load". On an administration page you need to remember what was on the site page and vice-versa.
To complete this task you need to:
The problem is not just that there are too many pages, clicks, or words, it's that each step away from the actual page introduces new opportunities for confusion, error and repetition. In user testing, we have seen users who were unable to find the contextual link, or to understand which option to choose, or to find the "add link" button, or to add a path, or drag-drop links, or to save before leaving the UI. When these things happen in context, feedback about whether you are "doing it right" is immediate.
Now all you need to do is:
One important aspect of this approach is that all actions that produce a visible change have bi-directional control and bi-directional feedback. In other words, if you can drag something in the configuration drawer you should also be able to drag it on the page, and the changes should happen simultaneously.
The process of placing a block on a page can be difficult. Once you discover where to go to add a block, which is in itself a challenge, the experience requires a lot of reading and learning, as well as trial and error.
To complete this task you need to:
Eventually you'll use what you just learned, but Drupal makes you learn it first instead of just showing what is immediately necessary. Both the task and the learning can be simplified by bringing the configuration closer to the object you are configuring.
Now all you need to do is:
The "plus" button, the drop target (blue dotted rectangle) and the autocomplete are all commonly understood patterns used by other software. The task requires no or little explanation as the interactions reveal the process. By starting with selecting the location of where to place the block, we avoid the need for drag-and-drop and the complexity of dragging a block on a page that requires scrolling.
These examples show the principle that rather than taking the site builder to a separate administration backend, the experience should begin with the actual page and show how the changes will be seen by the end-user. The patterns shown here are less important. For example, the animated gifs above show two different approaches to the options panel and there are certainly others. The important thing is not yet where the panel comes from or how it looks, but that the following criteria are met:
The ideas in this post are meant to provide some food for thought and become the seed of some patches for Drupal 8.2. Rather than dive right into development, we're looking to the Drupal community to take these designs as a starting point to prototype and user-test more outside-in experiences in Drupal.
The next post in this series will cover outside-in experiences with more complex contexts and the problem of "leaky abstractions". If you don't want to miss the next blog post, make sure to subscribe. In the mean time, I'd love to hear what you think!
I was excited to travel to India a few months ago for DrupalCon, an area where we have a really big opportunity for the growth of Drupal. In keeping with tradition, here are the slides and video from my keynote presentation. You can watch the recording of my keynote (starting at 20:15) or download a copy of my slides (PDF, 158 MB).
The main areas of focus for the talk included Drupal's rapid growth and progress in India, key technology trends driving the future of the web, and how Drupal is responding to these trends. As a call-to-action, I encouraged Drupalists in India to form grassroots communities locally, to become a part of the larger Drupal community conversation, and to port modules from Drupal 7 to Drupal 8 to accelerate its adoption.
Have a look and as always, feel free to leave your thoughts in the comments!
There is a lot of hype around decoupled architectures, so before embarking on a project, it is important to make a balanced analysis. Your choice of architecture has implications on your budget, your team, time to launch, the flexibility for content creators, the ongoing maintenance of your website, and more. In this blog post, I'd like to share a flowchart that can help you decide when to use what technology.
This flowchart shows three things:
In practice, I believe many organizations want to use all of these content delivery options. In certain cases, you want to let your content management system render the experience so you can take full advantage of its features with minimal or no development effort (coupled architecture). But when you need to build a website that needs a much more interactive experience or that integrates with unique devices (i.e. on in-store touch screens), you should be able to use that same content management system's content API (decoupled architecture). Fortunately, Drupal allows you to use either. The beauty of choosing from the spectrum of fully decoupled Drupal, progressively decoupled Drupal, and coupled Drupal is that you can do what makes the most sense in each situation.
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